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John Gossett CEO/Technology Strategist Pivotal Business Strategies Email: john.gossett@pivotalbusinessstrategies.com Phone: 479-310-6835 Website: www.pivotalbusinessstrategies.com
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John Gossett - CEO/Technology Strategist
  • With over 30 years of experience in information technology and business management, John is an accomplished senior IT executive with a proven track record of leadership and technical expertise. Throughout his career, he has demonstrated exceptional skills in IT management, project planning, networking, security, and technical support, having led successful initiatives in healthcare, government, and private sectors.
  • Business Management Expertise:
  • John has more than two decades of business management experience, including budget development and management, project planning, resource allocation, personnel management, conflict resolution, and training. His leadership is marked by a strong commitment to customer experience, excellent decision-making, and team-building skills. He excels in regulated and medical environments, with an unwavering focus on delivering high-quality IT solutions that meet the unique needs of every organization he serves.
  • Technical Proficiency:
  • Highly proficient in networking, system administration, and IT security, John has hands-on expertise in LANs, WANs, and WLANs, as well as network design and implementation (including Cisco, Palo Alto, and SonicWall devices). He has experience with multiple versions of Microsoft servers and SQL databases, Exchange, VMware, and EMR systems. John has implemented and managed a wide array of IT solutions, including data backup systems, virtualized environments, and HRIS systems, and has worked with various scripting and database technologies.
  • Leadership and Project Management:
  • Throughout his career, John has successfully led teams of engineers and technicians, including managing complex IT projects such as system migrations, hardware and software implementations, and IT infrastructure upgrades. As Chief Technology Officer at Johnson Regional Medical Center, he oversaw the implementation of Oracle Health EMR and managed the migration to Microsoft 365, leading numerous cross-functional teams to achieve organizational goals.
  • Career Highlights:
  • •Vice President of Information Technology: Led technology strategy and digital transformation for multi-location organizations. He directed enterprise-wide IT operations, spearheaded the implementation of Cargas Energy ERP and Sage Intacct to modernize financial systems, and managed acquisition integrations across finance, safety, and compliance platforms. John also deployed a centralized VoIP system to reduce costs and improve reliability, while serving as a trusted advisor to executive leadership on technology investments and priorities.
  • •Chief Technology Officer, Johnson Regional Medical Center: Oversaw all technical IT operations, including successful system migrations, implementation of firewalls, and managing large-scale EMR projects.
  • •Infrastructure Manager, Delta Regional Medical Center: Led IT infrastructure management and team operations, ensuring successful project completions in the medical field, including Meditech EMR implementations.
  • •Director of Service Delivery, Konica Minolta: Managed service delivery for the Memphis market, maintaining high client retention and profitability while overseeing a team of 60 engineers.
  • •Remote Support Center Manager, Konica Minolta: Fostered a strong team environment while improving service delivery standards and client satisfaction.
  • •Owner/Consultant, Network Edge Training and Certification: Managed training programs and consulted on complex IT and networking projects.
  • Certifications & Education:
  • John holds multiple industry certifications, including MCSE, Cisco CCNA, and Certified Novell Engineer. He holds a Bachelor of Science in Management Information Systems from the University of Alabama.
  • With a passion for technology and a dedication to delivering exceptional results, John Gossett is a respected leader in the IT community, consistently driving innovative solutions that align with business needs and objectives.